Shipping policy

Shipping Policy

Processing & Dispatch

In-stock items: Same-day dispatch on orders placed before 2:00 PM EST (Monday–Friday)

Orders placed after 2:00 PM MST or on weekends ship the next business day

Custom or special-order items: 3–7 business days processing time

Shipping Methods & Timeframes

Standard Ground 3–7 business days
Expedited (2-Day) 2 business days
Overnight Next business day
Freight (large orders) 5–10 business days, quote required

 

All via UPS, FedEx, or USPS depending on size and destination.

Shipping Rates

  • Free standard shipping on orders over $1000
  • Orders under $1000: calculated at checkout based on weight and destination
  • Freight and oversized items: custom quote — call 844-412-3835 (ETEK)
  • B2B accounts with net terms: shipping billed separately on invoice

Nationwide Coverage

  • We ship to all 50 U.S. states
  • International shipping available by request — contact info@etekdepot.com
  • Distribution centers: West, Central, and East regions for faster fulfillment

Order Tracking

  • Tracking number emailed upon dispatch
  • Track via UPS, FedEx, or USPS portals
  • B2B account holders: track via your dedicated account manager